Buying Furniture Online in Canada from a U.S. Store: What to Know

Yes, you can order furniture from FurniFindUSA and have it delivered to Canada. Our shipping policy lists Canadian delivery at 4–13 business days including processing, for orders up to $500 (USD). Before you check out, measure your space and your route into the house, read each listing's shipping details, and confirm the full landed cost (taxes, duties and currency) so there are no surprises at the door.

What our policies say about shipping to Canada

Everything in this section comes straight from our Shipping Policy, Refund Policy and FAQ. If a page changes, the page wins over this article.

• Where we deliver: the contiguous United States and Canada. Alaska, Hawaii and Puerto Rico are not included.
• Processing time: orders are typically processed within 1–5 business days.
• Canadian delivery time: 4–13 business days, and that window includes processing.
• Canadian shipping cost: $40 for orders under $100, $35 from $100 to $300 and $30 for orders over $300 and up to $500. Orders over $500 can't ship to Canada for now. Your exact rate appears at checkout.
• Carriers: most orders ship via UPS, USPS or FedEx Ground.
• Speed options: standard shipping only. The FAQ notes there is no expedited shipping at the moment.
• Tracking: you get a tracking number by email once your order ships.
• Signatures: some shipments may require a signature. If so, the carrier will make up to three delivery attempts.

Duties, taxes and currency: what to check before you pay

Our Shipping Policy states that prices are shown and charged in U.S. dollars (USD). Your bank or card issuer converts the total to Canadian dollars.

Our prices don’t include Canadian GST/HST, import duties or carrier brokerage fees, and these aren’t collected at checkout. If any apply, they may be payable on delivery.

Before ordering, review the checkout total, check your card issuer's currency conversion and foreign transaction fees, and allow for any charges that may be payable on delivery. For questions about delivery to your address, email help@FurniFindUSA.com with your postal code and the product link.

What to measure before you order

A sofa that fits the living room but not the stairwell is the most expensive mistake in cross-border furniture buying, because returns become a much bigger job. Measure these before you add anything to your cart.

The room

• Floor footprint: width and depth of the spot, plus walking space around it. Tape the outline on the floor and live with it for a day.
• Height: window sills, radiators and baseboard heaters the piece might sit in front of.
• Dining clearance: for tables, leave room to pull a chair out and sit down on every side you plan to use.

The route in

• Doorways: width and height of every door on the path, measured inside the frame.
• Hallways and turns: the narrowest point and any tight corner, especially at stair landings.
• Stairs and elevators: ceiling height over the stairs, elevator door width and cab depth. If you're in a condo, check whether your building requires elevator bookings for deliveries.

The box, not only the furniture

Our listings include a product details section with the item size and a separate Shipping Size, Number Of Cartons and Shipping Method. Read all three. A few examples from the current catalog:

• The 120" Khaki Linen Blend Modular Sofa With Toss Pillows is listed as shipping in three cartons, with partial assembly needed. Its listing also notes the linen blend covers are removable and washable. Modular pieces like this are often easier to carry through tight spaces than a single long frame.
• The 69" Beige Velvet Sofa And Toss Pillows With Dark Brown Legs lists its shipping method as LTL (less-than-truckload freight) in one carton. When you see LTL on a listing, contact us before ordering and ask how delivery to your address will work. Both of these sofas are over $500, so they can't ship to Canada right now; they're here to show what the shipping details look like.
• The 40" Brown & Black Storage Coffee Table, with one drawer and one open shelf, ships as a single parcel and is marked "Full assembly required," so plan for a screwdriver and a free half hour.

Picking pieces that travel well

Flat-packed and parcel-shipped pieces are generally simpler to receive, move upstairs and, if needed, send back. When you're furnishing a first apartment or a single room, these are a sensible place to start:

• A 47" Brown Solid Wood Pedestal Base Round Top Dining Table, listed in solid wood with a carved geometric pedestal base. A round top with a single pedestal is easy to fit into a small dining nook.
• A 22" Oak Wood Two Drawer Nightstand in an oak finish with black legs, shipped as a single parcel.

These links apply the in-stock and up-to-$500 USD filters. Prices can vary by size or color; check your selection and keep the full cart at $500 USD or less.

For a wider starting point, browse the FurniFind Edit or the Living Room collection, and check the product details on anything that catches your eye.

Delivery timeline: a realistic plan

Put the policy numbers on a calendar and plan backward from the date you need the piece.

• Days 1–5 (business days): processing. If you need to change or cancel, the FAQ says to contact us as soon as possible; if the order hasn't shipped, we'll do our best to help.
• Shipping: tracking arrives by email once the order leaves.
• Total: 4–13 business days from order to door for Canada, including processing.

Business days skip weekends and holidays, and our terms note that delivery times are estimates and customs processing can add time. If you're furnishing for a move-in date or a family visit, give yourself a buffer of a week or more beyond the high end of the range.

Returns from Canada: read this before a large order

Our Refund Policy applies to every order:

• You have 30 calendar days from the date you received an item to return it.
• Items must be unused, in the same condition you received them, and in the original packaging.
• To start a return, email help@FurniFindUSA.com with your order number and the item details.
• Return shipping is the customer's responsibility unless the product is defective, damaged or incorrect, and original shipping costs are non-refundable.
• Approved refunds go back to your original payment method; timing depends on your card issuer.
• Replacements are offered for items that are defective or damaged.

Two practical takeaways. First, keep the original boxes until you're sure the piece stays, since original packaging is a return condition. Second, sending a large item back across the border can cost real money, so for anything big, ask us for guidance on the return process before you order.

When something arrives damaged

Our FAQ says to contact us promptly with your order number and photos if an order is lost, damaged or incorrect. Photograph the box before you open it if it looks crushed or torn, then photograph the piece. Damaged or defective items are eligible for replacement, and you won't pay return shipping on them.

FAQ

Does FurniFindUSA ship to every Canadian province and territory?

Our policy pages say we ship to Canada without listing exclusions for specific provinces or territories. If you're in a remote area, email help@FurniFindUSA.com with your postal code before ordering to confirm.

How long does delivery to Canada take?

The Shipping Policy lists 4–13 business days, including 1–5 business days of processing. Only standard shipping is offered.

Is shipping to Canada free?

Not at the moment. We ship Canadian orders up to $500 (USD), at $40 under $100, $35 from $100 to $300 and $30 for orders over $300 and up to $500, and the rate appears at checkout. Orders over $500 can't ship to Canada for now.

Will I pay duties or taxes on delivery?

Our prices don’t include Canadian GST/HST, import duties or carrier brokerage fees, and these aren’t collected at checkout. If any apply, they may be payable on delivery. Prices are shown and charged in U.S. dollars (USD).

What payment methods can I use?

The FAQ lists major credit cards and PayPal. Check your card's foreign transaction fee policy if you're charged in U.S. dollars.

Can I return furniture from Canada?

Yes, within 30 calendar days of receipt, unused and in original packaging. Return shipping is on the customer unless the item is defective, damaged or incorrect.